I returned the high heels. Calling the return phone number on my packing slip, I spoke to a nice, but confused clerk who honestly didn't grasp that shoes might be mis-marked , or that there might be sizes above "extra wide." Even so, he was as helpful as he could be, and Simply Be's return policy is great. They enclose FREE return labels in every shipment. (They're the lower half of the packing slip. They peel off and are self-adhesive, so you just stick them directly over the original address label).
So this is one of the stores where a problem item WON'T cost you $17 to send back.
As I said, I tried to find out if they have any 10EEEs that actually ARE true to size. No luck there, so until I hear otherwwise, I won't waste my time trying to buy shoes there, but those of you whop wear D width, be aware, they have some really sexy heels. But you may need to order a EEE to get a D. Good luck!
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